"John asks the right questions that enables the results to be insightful and helpful and ultimately provide direction on business choices."

— Russell morris, Head of Marketing, Arrow ECS


"I have always found John's approach to be faultless and his approach to customer service is excellent."

— Paul de la Feuillade, Director of Planning and Strategy, Summerhouse


"Can I take this opportunity to say how impressed we have been with your team, the speed at which you were able to start the project, and the high response you achieved in a short time. We would not hesitate to work with you again in the future."

— Susanne Falp, Principal Consultant, Transportation, Aecom


"Thanks to everyone at MSS for making this happen – great result."

— Richard Hubbard, Senior Manager, Digital Business Banking, Lloyds Banking Group


"Many thanks your presentation was as usual wonderful. Insight, wit and a sharp eye."

— Carol O’Connell, Director, BRAY LEINO


"Thanks to you and the MSS team for your support on this over the last few months, I feel we are building a really useful benchmark of data to help us drive and prioritise activity in the future, and I wish you every success in the future."

— Matt Clark, Senior Brand and Communications Manager, The Royal Mint


"Thank you for all of your help throughout the process, should we ever require this kind of research on future projects, we will most definitely be back in touch!"

— Megan Hill, Business Development Executive, Indigo


"Thank you again for the great job you did with the focus groups, it has really helped us with our proposition development and we will have no hesitation in contacting you again if we require more research on anything."

— Alex Davey, The Warranty Group


"The feedback from the DG was very positive especially about your energetic presentational style."

— John Milburn, Head of Brand and New Media, CHARTERED MANAGEMENT INSTITUTE